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Work-Share avoids layoffs, allowing workers to remain employed & employers to retain trained staff during times of reduced business activity.
Topics: Overview | Who pays for benefits? | What is required? | What is a plan? | Employee benefits? | Train staff? | How to apply? | Questions?
Work-Share Frequently Asked Questions
Note: Employers without a Work-Share plan can still choose to reduce the hours of their employees. Employees may still be eligible for partial unemployment benefits.
DWD-Unemployment Insurance
Employer Service Team
P.O. Box 7942
Madison, WI 53707
(608) 267-1400
Note: If sending via email, you should encrypt the Work-Share Application before sending.
To encrypt the Work-Share Application in Microsoft Word, use the "Protect Document – Encrypt with Password" option from the "File" menu. If you're using an Excel file for your participant list, the process is the same, but the button will read "Protect Workbook" instead of "Protect Document".
Once you have emailed us the encrypted document, you can send us the password from a subsequent email, or over the phone to ensure the information remains protected.
Prior to submitting a Work-Share Plan Application you should fully review our Work-Share Fact Sheet For Employers. If you feel as though the Work-Share program can assist you in your needs then you can submit a Work-Share Application. That application form is used to submit a new application for a Work-Share plan or to modify a plan that has previously been approved.
The quickest method is by email to taxnet@dwd.wisconsin.gov. Plans can also be faxed or mailed into the department.
Work-Share plans do require a list of the employees you would like to be participants in the plan. You can submit the required employee information using the application itself or you can submit a list of participant employees in an Excel Spreadsheet. If you are concerned about submitting employee information via email then you can:
Note: If sending via email, you should encrypt the Work-Share Application before sending.
To encrypt the Work-Share Application in Microsoft Word, use the "Protect Document – Encrypt with Password" option from the "File" menu. If you're using an Excel file for your participant list, the process is the same, but the button will read "Protect Workbook" instead of "Protect Document".
Once you have emailed us the encrypted document, you can send us the password from a subsequent email, or over the phone to ensure the information remains protected.
Effective with plans approved 04/10/2022 or later, work share plans become effective on the later of the Sunday of or after approval by the department unless a later date is indicated on the application form. We do treat Work-Share applications as a priority and can generally process them within one week but this will be dependent upon the amount of applications being submitted and whether additional or clarifying information is needed.
If you no longer need to have staff on a reduced work schedule and would like to preserve potential workshare weeks for future use, simply send an email to taxnet@dwd.wisconsin.gov and identify the following:
Not concurrently with another plan, one plan covers the entire business legal entity. You may have a Work-share plan in effect for a total of 52 weeks in a revolving 5-year period. Subsequent plans can be submitted as long as there are still Work-Share weeks available.
Any non-temporary and/or non-seasonal employee employed with you for at least 3 months prior to the start date of the plan and will have their work hours and pay reduced between 10%-60% from their normal weekly work schedule (not including any hours over 40 hours in a week). This includes salary and exempt employees as long as their reductions also meet these conditions.
Your employees will file for benefits as they would normally file for unemployment benefits and can file online at: https://dwd.wisconsin.gov/uiben/apply. Your application itself, once approved, will set their claims up under the Work-Share program.
Initial payments are based on what the claimant reports on their weekly claims. To verify that information, you will be sent UCB-23s. If there are discrepancies, the forms can be completed and mailed or faxed back to the department.
After your application has been processed, all your individual benefit related questions should be directed to the help center by calling the Employer Assistance Line at (414) 438-7705.
Your employees should be directed to call (414) 435-7069 or toll-free (844) 910-3661 during
business hours.
DWD Contact Information
201 E. Washington Ave
P.O. Box 7946
Madison, WI 53707
(608) 266-3131
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